Emotional burnout of healthcare workers
Signs, causes and prevention of exhaustion. More about emotional burnout.
Psychological resilience of healthcare workers
Group programmes and individual support to prevent burnout and restore resources.
01
For the team
Group programmes
02
For each employee
Individual support
A single support system for the institution
Which facilities we work with
- multi-specialty hospitals;
- primary health care centres and outpatient clinics;
- private clinics and medical centres;
- rehabilitation centres;
- the most loaded departments: intensive care, emergency departments, neonatology, oncology.
Group sessions are planned around the shift schedule. If a medic cannot make the group, they can work with a psychologist individually, online, in their free time between shifts. A psychologist for medics has to understand what a night shift and a patient's death mean, so for such requests we choose specialists with crisis-work experience.
Burnout prevention for healthcare workers under the Ministry of Health guidelines
On 4 June 2025 the Ministry of Health of Ukraine approved, by order No. 923, the Guidelines on preventing psycho-emotional burnout of healthcare workers. The document describes which forms of psychological support for healthcare workers should be used and separately addresses the employer's role: changing working conditions, training staff and providing psychosocial support.
Here is how the Health360 programme matches the recommended formats:
| Format in the Ministry guidelines | What Health360 does |
|---|---|
| Psychoeducation on emotional self-regulation and stress management | Group programmes «Emotional burnout» and «Restoring resources and motivation» |
| Support groups, intervision, trainings | Group work: exercises and analysis of real situations from the department |
| Individual counselling and short-term psychotherapy | Confidential consultations with a specialist matched to the request |
| Self-help programmes, training in self-regulation skills | Self-regulation tools participants take away from every programme |
| Short-term interventions to reduce burnout symptoms | The «Psychological support during crisis events» programme and individual work |
The anonymous report at the end of the programme shows the head that the facility runs prevention and which risks remain. More on the topic in the Ministry of Health section «Mental health of healthcare workers».
Two support formats in one programme
We tailor the content to the number of employees, the workload and the current challenges of each institution.
Group work
Hands-on work in a safe format: minimum theory, more exercises and analysis of real situations.
Individual support
Confidential online or offline sessions with a specialist matched to the employee's needs.
Programme topics
Restoring resources and motivation
Restoring energy, focus and professional grounding.
Psychological support during crisis events
Safe processing of difficult states and experiences.
Leave a request — we'll send a presentation of the chosen programme and an estimate for your institution.
How we launch the programme
Needs assessment: a conversation with the head and an anonymous staff survey.
Plan: topics, formats and a schedule that does not break shifts.
Group work and individual consultations for employees.
An anonymous report for the head: what has changed and what to do next.
What healthcare workers gain
Employees:
- Reduce tension and the risk of emotional burnout
- Master tools for self-regulation and resource recovery
- Get support in difficult professional and life situations
- Strengthen resilience and the ability to work under prolonged load
The head:
- an anonymous report showing burnout risks in the team;
- confirmation that the facility runs burnout prevention;
- a team that holds the workload longer. The psychological resilience of healthcare workers directly affects how many people stay in the profession.
Who runs the programmes
Health360 has 37 psychologists on staff. Each one is vetted before starting work: education, certificates, practical experience. Specialists take regular supervision. Programmes for medics are run by psychologists with crisis-work experience. Meet our psychologists.
A whole support system in one solution
37
in-house psychologists
79 000+
hours of individual psychological support
112 000+
psychological and legal aid services provided
22
humanitarian projects delivered
Frequently asked questions about psychological support for healthcare workers
The price depends on the number of employees, the number of group sessions and the hours of individual consultations. Leave a request and we will send a quote for your facility.
Let's build a programme for your institution
Leave your contacts — the Health360 team will clarify your needs and prepare a programme for your staff.
Phone: +38 073 123 23 62. Email: mhpss@health360.com.ua.
Work in an NGO or a foundation? There are separate programmes for NGOs and charitable foundations. For companies — corporate psychological support.